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Agentic Commerce

On demand

Buyer-Agent Service Booking Agent

Confirm the slot and the terms.

Help a buyer's AI assistant find and book a suitable service appointment.

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Service bookingIllustrative demo

Book a certified installer in London for a two-hour customer window on 21 October.

  1. Matched service qualification and local time window.

What it does

Find an appointment that meets the buyer's needs.

Help a buyer's AI assistant find and book a suitable service appointment. Built for service merchants accepting appointment requests from buyer agents.

  1. Find suitable service slots

    Provide the requested service, location, time window and booking permissions. Past service durations and confirmed access needs can improve appointment options.

  2. Check the booking conditions

    Find qualified providers with available time and confirm any deposit or booking conditions.

  3. Verify the booking result

    Get appointment options or a confirmed booking once the required approval and payment checks pass.

How it works

Help a buyer's AI assistant find and book a suitable service appointment. Built for service merchants accepting appointment requests from buyer agents.

Agent architectureTools · knowledge · outputs · oversight
Approved documents and context
Authoritative service/resource calendars Service qualifications, buffers, cancellation and deposit rules Optional: comparable completed-job durations and approved travel allowances, to estimate realistic appointment length. Optional: buyer-confirmed accessibility, equipment and site-access requirements, to choose suitable resources without repeated questions.
Find suitable appointments with less searching
Compare providers and times matched to the requested service, location and duration.
Know whether the booking is confirmed
Distinguish proposed, held and confirmed appointments, with required approvals and payment conditions visible before confirmation.
Google Calendar · Read configured resource availability (read)
Inspect calendars; atomic booking/locking requires a merchant-owned scheduling adapter.
Notion · Read service qualification and terms (read)
Resolve provider skills, buffers and cancellation policy.
Stripe · Read configured deposit status (read)
Verify a supported payment reference before confirmation; never handle card details.
Google Calendar · Draft service appointment (draft)
Prepare calendar payload only; no promise of atomic cross-calendar booking.
Human review and permissions
Scheduling owner handles slot conflicts; payments owner handles ambiguous deposits. If something fails, pause the affected request and check what actually happened. Correct the source information, repeat the checks and renew approval if the proposed action changed. Keep a record of the issue.
  1. 01Gather the context

    Bring together the relevant information from Google Calendar, Notion, Stripe.

  2. 02Check what matters

    Find qualified providers with available time and confirm any deposit or booking conditions.

  3. 03Prepare the result

    Get appointment options or a confirmed booking once the required approval and payment checks pass. What has been checked, what still needs a decision and whether any requested action actually completed. Keep private internal notes out of the buyer's response.

  4. 04Review proposed changes

    Scheduling owner handles slot conflicts; payments owner handles ambiguous deposits. If something fails, pause the affected request and check what actually happened. Correct the source information, repeat the checks and renew approval if the proposed action changed. Keep a record of the issue.

Integrations

Calendar & meetings

Examples:
  • Google Calendar
  • Microsoft Outlook

Knowledge

Examples:
  • Notion
  • Confluence

Payments & billing

Examples:
  • Stripe
  • Adyen

Choose the platforms your team already uses—you don’t need every example shown. Confirm the required features and configure access during implementation.

What you get

Move service requests towards a suitable appointment with availability, approval and payment conditions kept clear.

Find suitable appointments with less searching
Compare providers and times matched to the requested service, location and duration.
Know whether the booking is confirmed
Distinguish proposed, held and confirmed appointments, with required approvals and payment conditions visible before confirmation.

More for agentic commerce teams

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