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Offer Change and Consent Refresh Agent

Refresh consent when terms change.

Flag price or term changes affecting a buyer's AI assistant's pending purchase and ask for confirmation where needed.

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Offer and consent changesIllustrative demo

Apply approved offer v4 changes to active buyer-agent intents.

  1. Computed exact price/date diff.

What it does

Show buyers what changed before they complete a purchase.

Flag price or term changes affecting a buyer's AI assistant's pending purchase and ask for confirmation where needed. Built for merchants updating offers referenced by active buyer-agent enquiries.

  1. Identify material changes

    Provide the updated offer and the open quotes or purchase requests that refer to it. Offer history and buyer constraints can help explain exactly what needs confirming again.

  2. Protect existing commitments

    Identify affected buyers, explain the change and preserve terms already accepted where they still apply.

  3. Refresh the buyer consent

    Get clear change notices and a list of purchases waiting for renewed buyer agreement.

How it works

Flag price or term changes affecting a buyer's AI assistant's pending purchase and ask for confirmation where needed. Built for merchants updating offers referenced by active buyer-agent enquiries.

Agent architectureTools · knowledge · outputs · oversight
React Flow
Approved documents and context
Versioned offer and materiality policy Quote/intent dependency and acceptance ledger Optional: accepted offer snapshots and clause-level revision history, to identify the precise price, scope or term change. Optional: buyer-stated hard constraints and dependent purchase intents, to explain who is affected and why the change matters.
Make changed terms easy to understand
Review notices explaining price or term changes for each affected pending purchase, so renewed agreement is informed.
Know which purchases need fresh agreement
Distinguish purchases awaiting renewed consent from those whose accepted terms remain valid.
Contentful · Read approved offer version change (read)
Resolve exact old/new commercial fields.
Salesforce · Read affected quote and acceptance references (read)
Identify which buyer intents depend on changed versions.
Shopify · Read pending order context (read)
Check whether any commitment already exists.
Salesforce · Draft scoped change notices (draft)
Prepare authorized recipient-specific notices and owner review records.
Human review and permissions
Commercial owner approves material notices; contract owner handles accepted commitments. If something fails, pause the affected request and check what actually happened. Correct the source information, repeat the checks and renew approval if the proposed action changed. Keep a record of the issue.

  1. 01Gather the context

    Bring together the relevant information from Contentful, Salesforce, Shopify.

  2. 02Check what matters

    Identify affected buyers, explain the change and preserve terms already accepted where they still apply.

  3. 03Prepare the result

    Get clear change notices and a list of purchases waiting for renewed buyer agreement. What has been checked, what still needs a decision and whether any requested action actually completed. Keep private internal notes out of the buyer's response.

  4. 04Review proposed changes

    Commercial owner approves material notices; contract owner handles accepted commitments. If something fails, pause the affected request and check what actually happened. Correct the source information, repeat the checks and renew approval if the proposed action changed. Keep a record of the issue.

Integrations

Content management

Examples:
  • Contentful
  • WordPress

CRM

Examples:
  • Salesforce
  • HubSpot

Commerce

Examples:
  • Shopify
  • WooCommerce

Choose the platforms your team already uses—you don’t need every example shown. Confirm the required features and configure access during implementation.

What you get

Keep pending purchases aligned with the terms buyers have actually accepted when prices or conditions change.

Make changed terms easy to understand
Review notices explaining price or term changes for each affected pending purchase, so renewed agreement is informed.
Know which purchases need fresh agreement
Distinguish purchases awaiting renewed consent from those whose accepted terms remain valid.

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