Warehouse availability and production planning
The Spice House keeps channel availability and marketing in step with upcoming restocks.
A connected inventory workflow reconciles online availability with stock across warehouse locations, adjusts allocations across channels and syncs planned production dates so the team can prepare marketing around upcoming restocks.
The impact
68%
less time reconciling channel availability
Warehouse availability and production planning
Case study facts
- Industry
- Food & specialty retail
- Team
- Operations
- Systems connected
- 3
- Time to live
- 3 weeks
- Engagement
- AI implementation
The impact
Results for the team
- less time reconciling channel availability
- 68%
- less time reconciling channel availability
- Operations spends less time reconciling warehouse balances with online availability and channel allocations.
- fewer stock-related order delays
- 27%
- fewer stock-related order delays
- Channel updates reflect eligible stock, reservations and fulfillment rules, reducing order delays caused by stock availability mismatches.
- of planned restock visibility
- 3 weeks
- of planned restock visibility
- Marketing can see planned restocks across a three-week horizon and adjust campaign timing when production schedules change.
Situation
Stock in a warehouse is only part of the picture.
Stock across warehouse locations, availability shown online and allocations to other channels can tell different stories. Meanwhile, planned production holds the next restock dates. Operations and marketing need those views connected to understand what can sell now and what is coming next.
Challenge
Channel availability and restock plans need to move together.
A product can appear unavailable online while eligible stock sits in another location, or remain promoted when its channel allocation is running low. Production dates can also shift. The workflow needs to adjust channel availability without counting the same stock twice and give marketing timely notice of planned restocks and delays.
What we built
Connected availability, from warehouse to campaign.
We built a workflow that reconciles stock across warehouse locations with online and other channel availability. It accounts for reservations and location eligibility, then adjusts channel allocations within agreed rules.
It also syncs planned production quantities and completion dates to show expected restocks separately from sellable stock. The team receives notifications when a restock is planned, brought forward or delayed, helping marketing adjust campaign timing and product promotion.
- 01
Connect stock by location
- Inventory connector
Bring warehouse balances, reservations and channel allocations into one view.
- 02
Reconcile availability
Identify differences between eligible warehouse stock and availability shown online or in other channels.
- 03
Adjust channel allocations
- Rules engine
Update channel availability within agreed stock, reservation and fulfillment rules.
- 04
Sync planned production
Link scheduled quantities and completion dates to the products expected to restock.
- 05
Notify the team
Flag upcoming restocks, changed dates and availability issues with the affected products and channels.
- 06
Coordinate marketing
Give marketing the stock and timing context to adjust promotions, campaign dates and back-in-stock messaging.
Evals and guardrails
Reconcile stock. Prevent duplicate allocation.
Stock evals
Replay stock and reservation changes against expected totals. Test simultaneous updates, outdated records and attempts to allocate stock twice.
Schedule evals
Measure missed production-date changes and false alerts. Test delayed restocks, repeated updates and notifications arriving out of order.
Guardrails
Check stock totals and record versions before updates. Keep planned production separate from sellable stock and send mismatches to operations.
Results
Teams can act on available stock and upcoming restocks.
Operations spends less time reconciling warehouse balances with online availability and channel allocations. Channel updates reflect eligible stock, reservations and fulfillment rules, reducing order delays caused by stock availability mismatches.
Marketing can see planned restocks across a three-week horizon and adjust campaign timing when production schedules change.
- less time reconciling channel availability
- 68%less time reconciling channel availability
- fewer stock-related order delays
- 27%fewer stock-related order delays
- of planned restock visibility
- 3 weeksof planned restock visibility
From The Spice House
“An invaluable resource to have on your side. They work quickly, find solutions tailored to how the business actually runs, and consistently deliver high-quality work. Beyond the results, they are a pleasure to work with.”
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