Warehouse availability and production planning
The Spice House keeps channel availability and marketing in step with upcoming restocks.
Agents investigate stock discrepancies, decide which sources to recheck and use browser access where APIs are unavailable. Verified findings guide channel allocations and restock updates, helping operations reduce order delays and marketing plan ahead.
The impact
68%
less time reconciling channel availability
Warehouse availability and production planning
Case study facts
- Industry
- Food & specialty retail
- Team
- Operations
- Systems connected
- 3
- Time to live
- 3 weeks
- Engagement
- AI implementation
The impact
Results for the team
- less time reconciling channel availability
- 68%
- less time reconciling channel availability
- Operations spends less time reconciling warehouse balances with online availability and channel allocations.
- fewer stock-related order delays
- 27%
- fewer stock-related order delays
- Channel updates reflect eligible stock, reservations and fulfillment rules, reducing order delays caused by stock availability mismatches.
- of visibility into planned restocks
- 3 weeks
- of visibility into planned restocks
- Marketing can see planned restocks across a three-week horizon and adjust campaign timing when production schedules change.
Situation
Stock in a warehouse is only part of the picture.
Stock across warehouse locations, availability shown online and allocations to other channels can tell different stories. Meanwhile, planned production holds the next restock dates. Operations and marketing need those views connected to understand what can sell now and what is coming next.
Challenge
Channel availability and restock plans need to move together.
A product can appear unavailable online while eligible stock sits in another location, or remain promoted when its channel allocation is running low. Production dates can also shift. The agents need to decide which source to check next when records disagree, including systems without APIs. They must adjust channel availability without counting the same stock twice and give marketing timely notice of planned restocks and delays.
What we built
Agents investigate before updating availability.
We built agents that investigate differences between warehouse stock, reservations and channel availability. They choose the relevant sources, use APIs where available and operate systems through Browserbase where APIs are unavailable. When findings are stale or conflicting, they decide what to recheck and reassess the evidence.
Stock calculations and allocation rules validate updates based on the checked findings. The agents also check planned production quantities and completion dates, keeping expected restocks separate from sellable stock. They revisit sources when dates change and notify the team of upcoming restocks or delays so marketing can adjust campaign timing.
AI tech stack
Cloudflare Agent CloudAgent infrastructure
OpenRouterModel access
BrowserbaseBrowser execution
- Choose and access sources
Select the warehouse, reservation and channel records needed for the check. Use APIs where available and Browserbase for systems without APIs.
- Investigate and recheck
Compare the findings, decide which stale or conflicting source needs another check and reassess the evidence.
- Update verified allocations
Use checked findings to adjust channel availability within stock, reservation and fulfillment rules; send unresolved discrepancies to operations.
- Reassess production plans
Check planned quantities and completion dates, revisiting the relevant source when restock timing changes.
- Notify the team
Share checked restock changes and unresolved availability issues with the affected products and channels.
- Coordinate marketing
Give marketing the stock and timing context to adjust promotions, campaign dates and back-in-stock messaging.
Evals and guardrails
Reconcile stock. Prevent duplicate allocation.
Stock evals
Replay stock and reservation changes against expected totals. Test whether agents choose relevant source rechecks when records conflict, including outdated records and systems accessed through the browser.
Schedule evals
Measure missed production-date changes and false alerts. Test delayed restocks, repeated updates and notifications arriving out of order.
Guardrails
Check stock totals and record versions before updates; prevent duplicate allocation. Bound source rechecks and send unresolved mismatches to operations. Keep planned production separate from sellable stock.
Results
Teams can act on available stock and upcoming restocks.
Operations spends less time reconciling warehouse balances with online availability and channel allocations. Channel updates reflect eligible stock, reservations and fulfillment rules, reducing order delays caused by stock availability mismatches.
Marketing can see planned restocks across a three-week horizon and adjust campaign timing when production schedules change.
- less time reconciling channel availability
- 68%less time reconciling channel availability
- fewer stock-related order delays
- 27%fewer stock-related order delays
- of visibility into planned restocks
- 3 weeksof visibility into planned restocks
From The Spice House
“An invaluable resource to have on your side. They work quickly, find solutions tailored to how the business actually runs, and consistently deliver high-quality work. Beyond the results, they are a pleasure to work with.”
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