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The Spice House
Food & specialty retailMarketing

Contextual spice and recipe suggestions

The Spice House lets shoppers search the way they cook.

Semantic search turns cooking questions into relevant spices and recipes, even when the shopper does not know the exact product name.

The impact

38%

fewer searches without a useful result

Contextual spice and recipe suggestions

Case study facts

Team
Marketing
Systems connected
2
Time to live
1 week
Engagement
AI implementation

The impact

Results for the team

fewer searches without a useful result
38%
fewer searches without a useful result
More cooking queries return relevant spices or recipes, reducing searches that leave shoppers without a useful match.
higher search-to-product engagement
24%
higher search-to-product engagement
Shoppers engage more with catalog products surfaced in response to their cooking questions.
more recipe-to-product visits
29%
more recipe-to-product visits
More visits move from recipe content to the related spice products.

Situation

Shoppers knew the dish, not the product.

Keyword search works best when a shopper already knows the catalog's language. A request about a dish, flavor or ingredient substitution may not share a single word with the right product.


Challenge

Keywords missed the cooking intent.

A natural-language request needed to find products and recipes even when the wording did not overlap. At the same time, exact-name search, ingredient restrictions and requests with no suitable match still needed reliable handling.

What we built

Search that connects recipes and spices.

The search agent interprets the cooking intent, retrieves relevant recipes and products, and reranks them against the request. Exact product-name search remains available alongside semantic retrieval.

Answers cite the recipe or product facts behind each suggestion, and unclear constraints trigger a question instead of a confident but unsuitable answer.

  1. 01

    Interpret the question

    • Intent recognition

    Identify the dish, desired flavor and any explicit constraints.

  2. 02

    Retrieve by meaning

    • Hybrid search

    Search recipes and products semantically as well as by keyword.

  3. 03

    Apply constraints

    Respect ingredient exclusions and what is actually in stock.

  4. 04

    Rerank for intent

    • Reranking

    Prioritize results that answer the actual cooking request.

  5. 05

    Show the connection

    • RAG

    Explain which recipe or product attribute makes each result useful.

  6. 06

    Refine together

    Shoppers can clarify heat, ingredients or cooking style in a follow-up.

Evals and guardrails

Find relevant recipes. Respect restrictions.

  • Search evals

    Measure whether suitable recipes and products are found and ranked first. Test misspellings, exact names and requests with no suitable result.

  • Evidence evals

    Check answers against the recipes and products found. Test source references and suggestions for ingredient swaps without supporting evidence.

  • Guardrails

    Apply ingredient restrictions before showing results. Clarify unclear requirements and return no match when there is insufficient evidence.

Results

Cooking questions lead to useful products.

More cooking queries return relevant spices or recipes, reducing searches that leave shoppers without a useful match. Shoppers engage more with catalog products surfaced in response to their cooking questions.

More visits move from recipe content to the related spice products.

fewer searches without a useful result
38%fewer searches without a useful result
higher search-to-product engagement
24%higher search-to-product engagement
more recipe-to-product visits
29%more recipe-to-product visits

From The Spice House

“An invaluable resource to have on your side. They work quickly, find solutions tailored to how the business actually runs, and consistently deliver high-quality work. Beyond the results, they are a pleasure to work with.”
Allyson LewisCEO at The Spice House

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